Refund Policy

Because the personalized report and optional launch plan are digital products generated immediately after purchase, completed purchases are generally nonrefundable.

If you are charged more than once, cannot access the product because of a technical problem, or receive a materially incomplete file, contact Pillar & Root within seven days of purchase. We will investigate and, where appropriate, restore access, correct the delivery, or issue a refund.

This policy does not limit any rights that cannot be waived under applicable law.

Contact Pillar & Root and include the email address used at checkout and the date of purchase.